Single Sign On (SSO)
With SAML-based single sign-on (SSO), users can access the Netacea customer portal (Atlas) through an identity provider (IdP) of their choice
SSO is a standard feature of the Netacea Portal available to all customers
How SAML SSO works
When an Atlas user tries to log in to Atlas using SSO, Netacea sends a SAML (Security Assertion Markup Language) request to the identity provider (IdP)
The identity provider validates the user’s credentials and sends a response back to Netacea to confirm the member's identity
Netacea acknowledges the response and grants access, allowing the member to log into their Atlas account
What happens after enabling SSO?
Enabling SSO for the first time
The first time you set up SSO, existing users can keep working in Atlas without interruption. However, the next time they log out, their session expires, or they try to log in from a new device, they can sign in via SSO.
Username and Password log in will still be available for all existing users. However it is recommended that the Admin who sets up SSO disables the original user accounts.
For new users to Atlas and those that do not have an existing account with a username and password there is no work that's required, they can simply log on via SSO.
User creation for SSO
When users login via SSO for the first time, they will automatically have a new user record created for them, which is distinct from their Username and Password log in (if they had one previously). We recommend that the User Admin keeps both accounts so they can retain access if SSO is misconfigured.
New users are by default set to have Read Only permissions. Prior settings from the Username and Password login are not copied over to the new user record.
User records can be managed using the User Management section of the Atlas portal.
Configuring SSO
Netacea supports SAML 2.0 compliant SSO integrations. See the sections below to guide your setup.
If your IdP does not exist in the list below please contact our support team on support@netacea.com for more information.
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